Data Protection
Privacy Policy
Robust Softech is committed to protecting your privacy in accordance with Indian data protection laws. This policy explains how we collect, use, and safeguard your personal information.
Indian Data Protection CompliantLast updated: January 2026Applies to all users in India and globally
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Your Privacy Rights
As an Indian company, Robust Softech respects your fundamental right to privacy under Indian law. We only collect data necessary to provide our IT services, and we give you full control over your personal information.
Data Controller:Robust Softech Private LimitedF-195, Second Floor, Industrial Area Phase 8-B, Sector 74, Mohali, India 160055Registration: Indian company (CIN: U72200PB2013PTC037123)Email: privacy@robustsoftech.com
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Personal Data We Collect
Personal InformationInformation you provide directly when creating an account or making purchases.
Full nameEmail addressPhone number (optional)Company name and addressProject requirements
Lawful Basis: Contract performance & legitimate interestsRetention: Account lifetime + 7 years
Payment InformationFinancial data processed securely through our payment providers.
Credit/debit card detailsPayment historyTransaction recordsGST information
Lawful Basis: Contract performance & legal obligationRetention: 7 years (Indian tax law)
Usage & AnalyticsData collected to improve our services and understand user behavior.
Website interactionsService preferencesDownload historyPerformance metrics
Lawful Basis: Legitimate interests (with consent)Retention: 2 years maximum
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Your Data Protection Rights
Under Indian IT Act 2000 & Rules
Right of Access: Get copies of your personal dataRight to Rectification: Correct inaccurate informationRight to Erasure: Request deletion of your dataRight to Restrict Processing: Limit how we use your data
Additional Rights
Right to Data Portability: Transfer your data elsewhereRight to Object: Stop certain processing activitiesRight to Withdraw Consent: Revoke permissions givenRight to Complain: Contact the Data Protection Authority
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Questions About Your Privacy?
We're committed to transparency about how we handle your personal data. If you have any questions or want to exercise your rights, please don't hesitate to contact us.
Privacy Inquiriesprivacy@robustsoftech.com
Data Protection Authoritymeity.gov.in
Response TimeWithin 30 days (as required by law)
This policy was last updated on January 2026 and is reviewed regularly to ensure compliance with Indian data protection laws and regulations.